I love Etsy as a buyer. As a seller, not so much. The fees are crazy and the customer service is almost non-existant.

Not a big fan. The site is ok but doesn't really pull me in

all in the love of the 6.5% ... its gross have you ever noticed how many jewlery shops come out of India on Etsy? i feel like every ring I click on comes from a shop out of India. the majority of the shops have less than quality products, horrible shipping without any tracking number. After a little bit of searching I found out that etsy makes 6.5% of ever sale. There is not an email address anywhere to be found. it all made me so mad that etsy will let the same people make shop after shop after shop, same person, selling the same thing, with a different name just to get their 6.5% of each sale. Shame on you etsy for exploiting your customers. This is an American greed company. I jumped ship.

BEWARE: They treat sellers like garbage! I sell stuff on Etsy. They have the worst customer service for sellers I have ever seen. I can't even believe they operate like this. These people have cost me a lot of money refunding things to scammers. For example, the scammer buys something from you, claims that it was damaged, complain to you, and you send them a replacement. The scammer then opens a case with Etsy and immediately escalate it so Etsy approves a refund right away without even talking to the seller about it. CRAZY. They don't check the history of the order either! Meanwhile, the seller sent a replacement, so now they are out of 2 pieces of merchandise and HAD TO PAY A REFUND to the scammer! You present evidence of it and Etsy just ignores it. There is NOBODY to talk to. They cancelled their 1-800 number too. They would rather have a happy customer than a happy shop owner because it's hard for the shop owner to leave their reviews behind. They don't care the least bit about sellers and just stick them with hefty fees. You can't even opt out of not advertising - they force it on you if you make more than $10K from your store - now they have you locked in! They advertise for you at your cost without permission. They send you surveys all the time claiming to be bettering themselves but treat their sellers like GARBAGE. Stay away from this horrible marketplace!