My husband literally lives at Home Depot. Also I might add, we only live about a block from one. However I will not go anymore as I have a difference with them on some social issues. I feel there are too many good causes that benefit everyone and establishments should not support social issues.
I have never had a worse product buying experience than at the Home Depot. My husband & I decided to build a shed in our backyard. We chose 1 from the Home Depot. Sadly, the kit came with no shingles, no plywood for the floor, no nails, no nothing. However, the brochure said that it was a complete kit! When we challenged Home Depot on it, no one at the store knew what to do or say. When we finally got a response back from Corporate (after calling the 1800 several times) the best that they could come up with was "it was a typo" and they offered us a piece of plywood for the floor. We were out for the shingles, nails, paint, sealer, and everything else not included in this "complete kit." Would give this ZERO stars but the system won't let me.
You can never find an employee to help you and if you do find one, they usually don't have a clue.
Love that they give Military an extra 10%! Not enough stores/chains show that kind of appreciation :)