I bought this product to use on my hardwood floors because I had heard great thing about it. It not only left dirt on the floor, it left horrible steaks. I ended up by returning it for a refund.

Although it cleaned well, it did not last long, maybe a year if that. Was not happy about that, actually not sure if I want to get another Shark, I don't want to spend all that money for it not to last long. They don't make things to last like they use to.

I owned my shark steam mop for about a month before it snapped in half...no bueno!

Does'nt work.The heat after a few months stops working so there's no steam.It also left puddles of water on the floor.Save yourself the money!

This works great for steaming up sticky messes like spilled juice or dirty footprints. However, it tends to push dirt into corners and edges rather than picking it up and the handle is flimsy.

ok if you're on a budget I like this product ok - The handle is flimsy and its not the most convenient to use - Its 2018 - this shoudl be automated.

Not bad, but I do get the feeling that I am just wiping dirty stuff back and forth when I use it...

I had high hopes for this product, but it hasn't measured up to my expectations! The pros: no cleaning detergents required, no cleaning pads to throw away, easy storage. The cons: It does not work great on my floors - leaves them looking dull. The handle seems a bit flimsy and sometimes bends when I'm pushing it back and forth. I wish I hadn't spent the money on this as I much prefer my old mop!

Good on linoleum floors but average for tile I bought my Shark Steam Mop from Amazon. It came with 2 reusable washable cleaning pads. It's easy to fill up with water as it comes with a measuring cup. I like the adjustable handle. It makes it easy to reach wider areas. It didn't come with the triangle piece for tight corners that are under baseboards. This has to be purchased separately, as does the cleaning cloth that goes with that piece. It's nice to use around pets as it doesn't use any chemicals. I just wish they made thicker scrubbing pads for it to get into grout surfaces. I recommend it but buy it on sale.

Works great on my ceramic and marble tile, but isn't great on the slate in my kitchen. The slate is bumpy with different levels of ridges, therefore, as the mop is a flat pad, it does not have the capability to get into the grooves of the tile or the grout. I have found the best way to clean the slate is with the old fashion rope mop & bucket.

I use mine now for almost a year it works great. specially for hardwood flooring and laminate.

Great steam mop This steam mop works miracles. Always seems to pick up something! Love that it doesn't require chemicals, but i wish i had the option to add in a little something to make it smell extra fresh! easy to use. Heats up very quickly. Love that it comes with two reusable pads!

I love that the pads are reusable just through them in the wash and no buying multiple replacements. I love using it on my hard wood floors ut picks up so much and makes then shine.

Works great! I'm in my second one, cause hard water ruined it. Now I'm using distilled water. Really hot steam cleaning my hardwood floors and no chemicals, perfection.

I love the ease of cleaning my floors with this mop. No detergents required. Cuts through dirt quickly and effectively. The reusable cloths are a plus just drop them in the wash and your done. I wish the handle was a bit firmer.